Daily use

Daily use – TVS 200 Earbuds

Reconnecting for daily use


 

Pairing as described in (> Setting the earbuds to pairing mode) is only required when the earbuds are connected for the first time. They do not have to be paired again.

1.Make sure that Bluetooth is activated on your smartphone – or that the TV transmitter is switched on – before you take the ear­buds out of the charging case.

2.When you take the earbuds out of the charging case, they are usually automatically connected to the smartphone within 12 sec­onds.

3.This is displayed on the smartphone status screen or in the Blue­tooth menu (the exact details may depend on your smartphone model).


 

•If you have activated Bluetooth after you have already taken the earbuds out of the charging case, or if you are out of range of your smartphone, you can briefly press the button on the earbud to re-establish the connection.

•When the earbuds are paired with multiple devices, the ear­buds first try to connect to the last connected device. If the device is not found, the earbuds will try to connect to the second to last connected device and so on. Since each con­nection attempt can take up to 7 seconds, the connection attempt in case of 6 paired devices can take up to 42 sec­onds.

•Depending on your smartphone, it could be necessary to establish the connection between the smartphone and the earbuds manually. To do so, you have to either select “Senn­heiser TVS 200” from the list of paired Bluetooth devices or briefly press the multifunction button on the earbud.

•You can also stream from your smartphone if only one earbud has been taken out of the charging case. The first earbud taken out of the charging case is the primary earbud. This is important because the primary earbud will pick up your voice during a call.

•When you reinsert the primary earbud into the charging case, the earbuds switch roles and the other earbud becomes the primary earbud. This briefly interrupts your streaming for about 5 seconds, as the remaining earbud has to be reconnected to the smartphone.

Controlling the earbuds

The earbuds offer two ways to control the various functions.


 

The controls are only active when the earbuds are properly inserted into the ears.

•Button control

Each earbud has a proper button with click feeling in the center of the button surface.
The button of the right earbud “increases (up)” and the button of the left earbud “reduces (down)”. Die Funktionen der Tasten kön­nen mit der App deaktiviert werden.

Control-Press.png 

•Configurable double-tap control

To activate additional functions, tap the earbud frame twice lightly but clearly. The double-tap control can be configured via the app.
The default configuration of the right earbud is Ambient Aware­ness Off/On and the left earbud is Pause/Restart of playback.

Control-Tap.png 

Adjusting the speech clarity

During streaming or a call, you can select one of five predefined set­tings for speech clarity.

Setting 1: no additional amplification

Settings 2 – 5: boost of high frequencies for more speech clarity

Speech_clarity.png 

▷Long-press to the right (> 1.5 seconds) to increase the speech clarity.

▷Long-press to the left (> 1.5 seconds) to reduce the sharpness.

A voice prompt confirms the changes to the settings, e.g. “Pro­gram 4”.

 

Adjusting the volume

Caution_Ausrufezeichen.png 

Warning

Danger of hearing damage due to high volume levels!

Listening at high volume levels can lead to permanent hearing defects.

▷Before putting the headphones on and before toggling between audio sources, adjust the volume to a low level.

▷Do not continuously expose yourself to high volume levels.

During streaming or a call, you can change the volume.

Volume.png 

▷Short-press to the right (< 0.5 seconds) to increase the volume.

▷Short-press to the left (< 0.5 to the) to reduce the volume.

A short acoustic signal confirms each change of the volume. When you adjust to the maximum or minimum value, the voice prompt “maximum” or “minimum” can be heard.

 


 

Alternatively, you can also change the volume via the smart­phone.

 


 

Some smartphones prevent you from adjusting a high volume level when listening to music. If necessary, you must first allow high volume levels in the menu of your smartphone.


 

The volume and speech clarity settings are automatically stored when the earbuds are switched off.

 

“Ambient Awareness”

An important feature of the earbuds is the possibility to hear ambient sounds while streaming.

By default, the ambient sound level switches between level 0 (OFF) and 6.

▷Double tap the right earbud to switch ambient sounds off or on.

earbuds_Ambient_awareness.png 

You can configure the ambient sound level via the app.

 


 

During a call, the ambient sound level cannot be changed, but a double tap will mute or unmute the earbud microphone.

 

Making a call

To make hands-free calls, make sure that the earbuds are connected to the smartphone and properly inserted into the ears (> Connecting the earbuds to your smartphone (or tablet) and Inserting the earbuds into the ears ).

Illu_Smartphone_Call_Outline.png 

During a call, the previously selected ambient level remains active (> “Ambient Awareness”).

To initiate a call, initiate the call from the smartphone.

When you receive a call, you hear the ringtone in your earbuds. Use one of the two earbuds to accept or reject the call.

earbuds_Phone_call.png 

Accepting a call: 

▷Double-tap or short-press

Rejecting a call: 

▷Long-press (> 1.5 sec.)

Microphone pick-up

During a call, your voice is picked up by the microphones of the pri­mary earbud.

earbuds_microphone.png 


 

It is important to protect the two small microphone inputs from dirt and foreign objects.

 

The primary earbud is the one that is taken out of the charging case first.

earbuds_primary.png 

When you reinsert the primary earbud into the charging case, the earbuds switch roles and the other earbud becomes the primary ear­bud.


 

Switching between the primary earbuds can take up to 5 sec­onds, and you may experience an interruption. This is normal.

To identify the primary earbud in the app, a microphone icon appears below the R or L identification of the earbud.

 

Call functions

Normally, the call is controlled using the smartphone. However, some important functions can be activated with a double-tap, such as muting the microphone or ending the call.

earbuds_Phone_call_features.png 

To activate these functions, download the “Sennheiser TV Clear” app from the App Store and follow the instructions (> Using the app).


 

Calls via Bluetooth always have priority over streaming. If, for example, you are streaming from your TV using the TV trans­mitter, you hear the ringtone in your earbuds and can answer the call.

 

Pausing and resuming streaming

You can control streaming directly via the earbud.

▷Double tap the left earbud to pause or resume streaming.


 

•First, you have to start music playback from your device.

•The configurations of the double-tap function can be changed with the app.

•If you pause streaming during a call, the call is transferred to your smartphone. Use the smartphone menu to continue streaming audio through the earbuds.

 

Using the app

We recommend using the app as it offers many advantages, such as:

•The earbuds are kept up to date with the latest firmware.

•The possibility to change and configure the preset English voice prompts.

•The possibility die Funktionen der Tasten auszuschalten,to con­figure the double-tap control for additional functions, such as starting the voice assistant, pausing and resuming streaming, playing the previous and next track, getting information on the battery charge status, controlling the ambient sounds, and more.

Download the app from the Apple App Store or Google Play and install it on your smartphone:

•Google Play Store: click

•Apple App Store: click

TV_Clear_App_fuers_Handy_TVS.png

 


 

During a call (via smartphone, Skype, Microsoft Teams, etc.), the app cannot connect to the earbuds.

 

Charging the rechargeable batteries of the earbuds

The charging case features a rechargeable battery.

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•Insert the earbuds into the charging case to charge them.

•The light indicator flashes to indicate that the earbuds have been inserted correctly and the charging process has started.

•The Bluetooth connection is interrupted when the earbuds are inserted into the charging case.

 


 

We recommend that you safely store the earbuds in the charging case when not in use.

Whenever you store the earbuds in the charging case for an extended period of time, you should close the lid of the charging case. If the lid remains open, the earbuds will not switch off after charging and will discharge the rechargeable battery.

 


 

Make sure that the charging contacts are free of dirt and debris.

 

Charging the rechargeable battery of the charging case

The rechargeable battery of the charging station charges the ear­buds up to 1.5 times before it has to be recharged.

Using the USB-C cable:

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▷Make sure that the charging socket is free from moisture and con­tamination. Connect the USB-C cable to the charging case.

▷Connect the other end of the cable to a certified USB-A compati­ble power source (to be ordered separately, optional accessory).

▷The light indicator on the charging case flashes to indicate that charging has begun.

 

Qi wireless charging:

case_charging_onto_Qi.png 

▷Place the charging case on a Qi-certified charging station (to be ordered separately, optional accessory).

▷The light indicator on the charging case flashes to indicate that the charging case is placed correctly.

 


 

Wireless charging via a Qi charging station can take longer than direct charging via a USB-C cable.

Battery status indicators

Once the earbuds are in the charging case, their battery status is indicated.

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1.png 

Charging case

2.png 

Right earbud

3.png 

Left earbud

The light indicators respond when:

•the earbuds are inserted into the charging case,

•the lid of the charging case is opened or closed,

•the power supply cable is connected to a power source,

•the charging case is placed on a Qi wireless charging station.

Light indicator

Meaning

LED_green_leuchtet.png 

lights up green per­manently

Rechargeable battery is fully charged

LED_green.png 

flashes green

Rechargeable battery is being charged,
battery charge status > 50 %

LED_orange_leuchtet.png 

lights up orange

Battery charge status 20 – 50 %

LED_red_blinken.png 

flashes red

Battery charge status < 20 %,
charging required

–

off

Rechargeable batteries are exhausted, charging required

LED_blue_blinken.png 

flashes blue

Manual pairing in progress

LED_orange_blinken.png 

flashes orange

Firmware is being updated

 


 

The light indicators light up or flash continuously as long as the charging case is open and supplied with power.

The light indicators dim after 10 seconds when the charging case is not connected to the power supply or when the lid of the charging case is closed.

 


 

Voice prompts provide information on the remaining battery charge status when the earbuds are worn.

 


 

The battery charge status is also displayed in the app.

 

Cleaning the earbuds

CAUTION

Liquids can damage the electronics of the product!

Liquids entering the housing of the product can cause a short-circuit and damage the electronics.

▷Keep all liquids far away from the product.

▷Do not use any solvents or cleansing agents.

Over time, earwax may accumulate in the silicone ear adapter of the earbud. To clean the earbuds, proceed as follows:

1.Carefully remove the earbud from the ear adapter.

2.Wash the ear adapter by hand in warm water using a small amount of soap. Make sure the earbud itself never gets wet!

3.Make sure that the ear adapter is completely dry! Then carefully reinsert the earbud into the ear adapter.

earbuds_Cleaning.png 

To clean the charging socket:

▷Blow vigorously over the charging socket.

▷If necessary, carefully remove any stuck dirt from the charging socket using a dry, soft brush or a dry interdental brush. Only apply gentle pressure when doing so.

 

Information on the built-in rechargeable battery

Sonova Consumer Hearing GmbH ensures and guarantees that the rechargeable batteries perform at their optimum upon purchase of the product. If, upon purchase or within the warranty period, you sus­pect that a rechargeable battery is obviously defective, stop using the product, disconnect it from the power supply system and contact your Sonova Consumer Hearing partner. Your Sonova Consumer Hearing partner will coordinate the repair/replacement with you.

Do not return a product with a defective battery to your dealer or Sonova Consumer Hearing partner unless requested to do so. To find a partner in your country, search at
www.sennheiser-hearing.com/service-support).

At the end of its operational lifetime, this product with its built-in rechargeable battery must be disposed of separately from normal household waste. You can find more information here: > Notes on disposal.

Firmware update

The “TVS 200 Earbuds” can be updated to the latest firmware ver­sion via the app.

Updating the firmware helps to keep the earbuds up to date. If you are experiencing functionality issues with your earbuds, first make sure that you are using the latest firmware version.

To download the app, please click on the links in the chapter   Using the app(> Using the app).

The app automatically detects if a new firmware version is available for your earbuds.