Pairing the earbuds with each other (optional)/restoring the factory default settings

The right and the left earbud are paired with each other upon delivery. If, however, you are using a different earbud (e.g. a spare earbud), you have to pair the two earbuds with each other once. This pairing process resets the earbuds to the factory default settings.

1.​Make sure that the earbuds are not connected to any Bluetooth device. Deactivate Bluetooth on your Bluetooth device or delete “SPORT True Wireless” from the list of paired devices in the Bluetooth menu of your Bluetooth device.

2.​Charge the right and the left earbud (> Charging the rechargeable batteries of the earbuds and the charging case).

3.​Take one earbud out of the charging case.

The LED of the earbud lights up red.

4.​Touch and hold the touch control panel for 10 seconds until you hear the voice prompt “Pairing” and a beep.

The LED of the earbud flashes green and red. The earbud is in earbud pairing mode.   

5.​Now take the second earbud out of the charging case and make sure that the right and the left earbud are close to each other (max. distance 20"/50 cm).

6.​Touch and hold the touch control panel of the second earbud for 10 seconds until you hear the voice prompt “Pairing” and a beep.

If pairing was successful, you hear the voice prompt “Pairing successful” and the LEDs of the earbuds flash blue 3x. The earbuds are paired with each other and the factory default settings are restored.

Now pair the earbuds with your Bluetooth device (> Pairing the earbuds with a Bluetooth device).