Important safety instructions
▷Read this instruction manual carefully and completely before using the product.
▷Always include this instruction manual when passing the product on to third parties.
▷Do not use the product if it is obviously defective or makes loud, unusual (whistling or beeping) noise.
▷Only use the product in environments where Bluetooth® wireless transmission is permitted.
Preventing damage to health and accidents
▷Protect your hearing from high volume levels. Permanent hearing damage may occur when earbuds are used at high volume levels for long periods of time. Sennheiser earbuds sound exceptionally good at low and medium volume levels.
▷Do not insert the earphones too deep into your ears and never insert them without ear adapters. Always remove the earphones slowly and carefully from your ears.
▷The product generates stronger permanent magnetic fields that could cause interference with cardiac pacemakers, implanted defibrillators (ICDs) and other implants. Always maintain a distance of at least 3.94"/10 cm between the product component containing the magnet (earbuds and charging case) and the cardiac pacemaker, implanted defibrillator, or other implant.
▷Keep the product, accessories and packaging parts out of reach of children and pets to prevent accidents. Swallowing and choking hazard.
▷Do not use the product in an environment that requires your special attention (e.g. in traffic). Especially the product's active noise cancellation can make ambient sounds inaudible or drastically change the perception of acoustic warning signals.
Preventing damage to the product and malfunctions
▷Always keep the product dry and do not expose it to extreme temperatures (hairdryer, heater, extended exposure to sunlight, etc.) to avoid corrosion or deformation. The normal operating temperature is from 0 °C to 40 °C/32 °F to 104 °F.
▷To avoid loud, unusual (whistling or beeping) noise and to ensure proper noise cancellation, do not cover the microphone openings of the active noise cancellation circuitry located on the outside of the earbuds.
▷Use only attachments/accessories/spare parts supplied or recommended by Sonova Consumer Hearing.
▷Clean the product only with a soft, dry cloth. Product parts with ingress protection (IP protection rating) can be cleaned with a slightly damp cloth.
Safety instructions for Lithium rechargeable batteries
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Warning If abused or misused, rechargeable batteries may leak. In extreme cases, they may even present a risk of: •explosion •heat and fire development •smoke and/or gas development •damage to health and/or the environment |
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Only use rechargeable batteries and chargers recommended by Sonova Consumer Hearing. |
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Do not leave the product / rechargeable batteries unattended while charging. |
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Only charge the product / rechargeable batteries at ambient temperatures between 10 °C and 30 °C/50 °F and 86 °F and do not charge them near easily flammable objects. |
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Do not charge the product / rechargeable batteries in a damp environment. Make sure that the charging socket is free from moisture and contamination. |
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Do not heat the product / rechargeable batteries above 60 °C/140 °F. Avoid exposure to sunlight and do not throw the product / rechargeable batteries into fire. |
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Switch rechargeable battery-powered products off after use. |
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When not using the product / rechargeable batteries for extended periods of time, charge them regularly (about every three months). |
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This product contains coin rechargeable batteries. If you think the product / a coin rechargeable battery has been swallowed or is lodged in the body, seek medical assistance immediately. |
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Avoid prolonged skin contact with the product, rechargeable battery, charger or charging cable when connected to a power source. These components can heat up during charging and cause skin irritation. |
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Dispose of defective products with built-in rechargeable batteries at special collection points or return them to your specialist dealer to facilitate recycling. |
Notes on the ingress protection rating of the earbuds
The earbuds feature an IPX4 ingress protection rating which means they are protected from the ingress of water (protection class according to International Protection Marking (IP code), IEC standard 60529, tested under laboratory conditions).
The earbuds can be used in the rain, for example. However, they are not suitable for immersion in water or for wearing in the shower. In case of permanent moisture/wetness, the ingress protection can be reduced and the product can be damaged.
▷Do not charge wet earbuds. Completely dry wet earbuds with a dry cloth before charging them.
The charging case is not splash waterproof. Always keep the charging case dry. Make sure that the charging socket is free from moisture and contamination.
If the charging case has become damp or wet:
▷Dry charging case completely with a dry cloth.
▷Allow the charging case to dry at room temperature for at least 24 hours before using and charging it again.
▷Do not continue to use the product if it is obviously defective.
Notes on data collection and processing and on firmware updates
This product stores individual settings such as the volume and the Bluetooth addresses of paired devices. This data is required for the operation of the product and is not transferred to Sonova Consumer Hearing GmbH or companies commissioned by Sonova Consumer Hearing GmbH and is not processed.
Using the “Sennheiser Conversation Clear” app, you can update the firmware of the product free of charge via an Internet connection. If the device on which the app is installed is connected to the Internet, the following data is automatically transferred to and processed by Sonova Consumer Hearing servers in order to provide and transfer suitable firmware updates: hardware identifier, hardware revision number, firmware version of the product, operating system type (Android, iOS) and version, version of the app. The data is only used for the purpose of providing and transferring the firmware updates and is not stored permanently.
If you do not want this data to be transferred and processed, do not connect to the Internet.
Intended use/Liability
The intended use of the earbuds is to improve comfort perception in noisy environments, to enable audio communication such as music playback and phone calls from TV, audio devices, tablets, smartphones, etc., and to improve speech intelligibility in noisy environments. The intended use of the charging case is to charge the earbuds.
It is considered improper use when the product is used for any application not named in the corresponding product documentation. Sonova Consumer Hearing GmbH is not liable for damages to devices that are not consistent with the interface specifications (USB). Sonova Consumer Hearing GmbH is not liable for damages resulting from the loss of connection due to exceeding the Bluetooth transmission range. Sonova Consumer Hearing GmbH does not accept liability for damage arising from misuse or improper use of this product and its attachments/accessories.
Before putting the product into operation, please observe the respective country-specific regulations.